Hi, I'm Pablo

Software Automation Tester

Passionate about quality assurance, test automation, and delivering reliable software solutions.

About Me

An Enthusiastic tech guy with more than 10 years of experience in tech industry.

Professional Experience

Lenovo, Zapopan

May 2021 - PRESENT

Software Automation Engineer

Responsible for the testing lifecycle (regression, manual, and automated) for the corporate ERP system.
Specialist in automation frameworks, ensuring software quality in complex technical environments.
Experience using Jenkins, GitHub Copilot, and agile methodologies for the continuous delivery of high-quality solutions

JavaSeleniumCucumberMySQLScrum

Amco, Zapopan

June 2020 - May 2021

QA Engineer

Manual and sporadic Automation testing of the Amco exclusive web apps, defect reporting everything under Agile methodologies, Scrum and Kanban.

Manual TestingAutomationAgileScrumKanban

Amco, Zapopan

March 2019 - June 2020

NOC Analyst

Systems monitoring, Incident management, User management in Amco exclusive apps, ERP's and CRM's, Jira cloud project Administration, Web development for internal projects, basic experience creating custom funnels in Google Analytics.

Systems MonitoringIncident ManagementJiraWeb DevelopmentGoogle Analytics

Amco, Zapopan

September 2017 - March 2019

Field Engineer

Customer report analysis, new version releases documentation, incident management, manual debugging of web and mobile apps, Manual Testing and automation training, everything under agile methodologies besides keeping highest levels of flexibility in workflows.

Report AnalysisDocumentationManual TestingDebuggingAgile

Amco, Zapopan

March 2016 - August 2017

Technology Advisor

Provide remote and on-site support to the Amco exclusive hardware and software, remote technical training to technical and non-technical persons, remote support to iOS devices, focused on high customer service ratings, beta testing of amco exclusive apps.

Remote SupportTechnical TrainingiOS SupportCustomer ServiceBeta Testing

TibaIT, Zapopan

March 2015 - March 2016

Jr. Remote Support Engineer

SAP installation and configuration, SAP user and instance management, workflow redirections, incident management with BMC Remedy using ITIL V3 processes, user management with Active Directory, support and management to software Pemex exclusive apps, user accounts management on Exchange 2010, preventive and corrective maintenance to computers.

SAPBMC RemedyITIL V3Active DirectoryExchange 2010

TibaIT, Zapopan

October 2014 - March 2015

Remote Support Engineer

Remotely support Pemex computers, manage and support Pemex exclusive applications, add computers remotely to the domain, advisory and support to Outlook, incident management under ITIL V3 processes.

Remote SupportDomain ManagementOutlookITIL V3

Skills & Technologies

Automation Tools

SeleniumCucumberJavaTestNG

Testing Methodologies

AgileScrumKanbanManual Testing

Databases & Tools

MySQLJiraBMC RemedyGoogle Analytics

Other Technologies

SAPActive DirectoryiOS SupportWeb Development

Let's Connect

I'm always interested in new opportunities and collaborations. Feel free to reach out!